Generic-user-small Gordon Burkell 4 posts

HEY EVERYONE,

I ordered the pdf and I can’t seem to download it. I click the button and I watch as my downlod manager give’s me the a starting announcement but it never expands from there. Any suggestions?

 
Generic-user-small James West 73 posts

When I bought the book I had a few issues with downloading.
I had a firewall blocking downloads
The server seemed to be struggling at one point
the pdf had not been generated properly.

You should have an option to re-generate the pdf file then try to download again
What tends to happen is the file opens up rather than downloads into a pdf reader. Do you have one installed?

The pdf reader has a save button that allows you to save the file to your HD.

HTH

 
Dave_8_trans_small Dave Thomas Administrator 74 posts

We do have an option to regenerate the PDF—just log into your account and regenerate it from the sidebar :)

We find that most download issues are due to firewall policies. Normally people find that moving from behind a firewall fixes any problems.

Regards

Dave

 
Dave_8_trans_small Dave Thomas Administrator 74 posts

But if you continue to have problems, contact support@pragprog.com for help.

4 posts, 3 voices